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Comodo отзывает сертификаты без причины

You 01:20
You have written «We strive to respond to standard support tickets within the same business day.» but I have been waiting for a response for a week now.

Vinson 01:20
Hi, Welcome to Sectigo SSL Validation!
Let me check your case status, please hold on for a minute.
I have checked and the order has been revoked due to malware/fraud/phishing by our higher official.

You 01:28
I am sure that this is your mistake, so I ask for proof.
I've never had malware/fraud/phishing.

I have double checked and the order has been revoked due to malware/fraud/phishing by our higher official. Vinson 01:30
I am sorry, Alexander.

Is there a link to virustotal? You 01:31
In which file did you see the virus? I paid money for this certificate and I have the right to know why my money is taken from me by force.
If you can not provide proof, then the certificate was revoked unfairly and must return the money. I do not accept your answer because there is no proof in it. Otherwise, what is the meaning of your work if you revoke certificates without proof?

The code signing certificate has been reported for distributing malware. Vinson 01:34
I understand your concern. As per industry guidelines: Sectigo as a Certificate Authority is required to revoked the certificate.
Also as per refund policy, we will not be able to refund after 30 days from date of issuance.

You 01:35
Why do you think this is not a mistake or a false positive?

As per our higher officials report, the order has been revoked due to malware/fraud/phishing. Vinson 01:36
I am sorry, Alexander.

It's simple.
I paid for three years, then you came up with a reason and left me without a certificate and without proof of my guilt. You 01:37
No need to apologize, I paid the money and I want to see proof that I violated your rules.

The code signing certificate has been reported for distributing malware. Vinson 01:43
I understand your concern. As per industry guidelines: Sectigo as a Certificate Authority is required to revoked the certificate.

Where did you see the court that passes the sentence without proof? You 01:45
It seems that you do not understand. I have never had malware. You did just that. What specific proof is a certificate revocation? Why do you not provide proof if it is?

As per our higher officials report, the order has been revoked due to malware/fraud/phishing. Vinson 01:46
I am sorry, Alexander.

You 01:47
Who can I find out the real reason for revoking the certificate?
If you can not answer, tell me who to contact?

Vinson 01:48
Please submit a ticket again using the below link so that you should receive a response as earlier as possible.
sectigo.com/support-ticket

You 01:48
Thank you.

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